Position Description: Program intern - Wish department
Help with details of wish granting, which include but are not limited to:
Assist in planning of wishes and following pre-approved budget and guidelines (these wishes include shopping sprees, room re-dos, play sets, and some travel wishes).
Interview wish families to determine child's most heartfelt wish.
Complete referrals via phone when prospective wish families call to apply for a wish.
Assist with travel reservations and itineraries.
Coordinate all details for departure party which includes creating a departure bag for wish child.
Contact companies for donations if wish involves shopping sprees, room re-dos, play sets, departure parties, etc.
Create thank you notes for all in-kind vendors and volunteers.
Any and all activities necessary to make wish families' experiences as seamless and enjoyable as possible.
Requirements & Qualifications
Essential Duties, Responsibilities, and Skills:
Ability to learn quickly and work independently (when needed)
Ability to apply a common sense understanding to carry out detailed, but uncomplicated written or oral instructions
Excellent organization, communication, writing, and problem solving skills
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to multi-task and handle multiple projects while staying organized
Work well with staff, vendors, and wish families
Education and/or Experience Requirements:
Currently enrolled as a Junior or Senior or
Recent graduate
Benefits & Opportunities
Include but are not limited to:
Broaden your understanding of non-profit organizations
Network with Make-A-Wish staff and organizational partners
Gain some experience within all departments: Program, Operations, Communications, and Development
Work with and form relationships with other student interns
Interact with wish kids and their families during wish family interviews, wish reveal/send-off parties, and fundraising events
Unpaid, but an incredible and fulfilling opportunity
Achievements
Learned how to use Canva (graphic design website)
Improved communication skills (face-to-face & over the phone with wish families, donors, companies/stores, etc.)
Developed new marketing skills and techniques
Represented Make-A-Wish at a number of events, such as the following: Internship/Career Fair at The University of Texas at Austin, 2018 BOMA Golf Tournament, Jennifer Wilks Golf Tournament, Wish Reveal Parties, etc.
Fully designed a PowerPoint presentation that was displayed at an event for approximately 500 guests
Conducted interviews with wish families to determine child's most heartfelt wish
Hired as a Wish Associate for Summer 2018 and trained to be a wish coordinator